Sketchup Display Problems

Google SketchUp is a free 3D graphics program that allows you to design, build and render 3D models with your computer. Because SketchUp is a complex 3D program, the program requires a specific hardware setup on your computer. If you are having display issues with Google SketchUp, you can troubleshoot your computer’s hardware as well as display settings within SketchUp to address the problem.

SketchUp System Requirements

Before using SketchUp on your computer, ensure that you have the basic requirements to run the program. Because SketchUp consumes a lot of internal resources, the basic requirements may not run high-detailed models well, which can result in distortion and display problems. While you can run SketchUp on a computer with a 1GHz processor, 1 GB RAM of memory and 300 GB of free hard drive space, Google recommends your computer has a 2 GHz or higher processor, 2 GB or higher of RAM and 500 GB of free hard drive space. Google also recommends a 3D card with 512 MB of memory or higher that can support OpenGL version 1.5 or above.

Disable Fast Feedback

Fast Feedback is a SketchUp feature that allows the program to respond quickly and show changes to your model as you build. To disable Fast Feedback, click the “Window” menu and select “Preferences.” Click “OpenGL” from the left pane and remove the check in the box next to “Fast Feedback.” Restart SketchUp to determine if this has fixed your issue. If so, this indicates that you may need to conduct basic SketchUp troubleshooting with your computer software.

Basic SketchUp Troubleshooting

Update your Windows operating system using the newest free updates from Microsoft. This can solve some video issues and ensures that you have the latest fixes for your computer. Also ensure that you have the newest drivers for your video card. Windows Update may address this automatically. However, you should also check your video card manufacturer’s website to download and install the most recent driver releases.

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Adjust Anti-aliasing

Anti-aliasing allows SketchUp to display shapes and models with smooth edges, rather than pixelated or jagged edges. However, the anti-aliasing setting may also cause display issues with your model. Navigate to the Display Properties control for your graphics card and ensure the anti-aliasing uses the “Application-controlled” setting. Then click the “Window” menu and select “Preferences.” Click “OpenGL” from the left pane and select an anti-aliasing setting from the “Capabilities” section to adjust your SketchUp graphics.